June five, 2014 at 2:29 am Hi final 12 months I obtained a 2013 new Harley Fats bob fxdf ten,000 miles on it or so I was cleaning it this year 2014 on one of several entrance shocks seemed up beneath the tripel tree on the bottom of it had a crake it on still left of the center bolt and crake to the correct aspect this shock mount could have took my daily life or some outher folks life last year or the start of the calendar year. this was a new bike never ben inside a reck brand new. Harley is fixing it now for free if I didn't see this I might have ben killed aiderrondack Harley up point out The big apple is repairing the bike totally free. Indeed I am content Harley is repairing it but How about the rest of the 2013 Extra fat bobs out their could thay have the exact challenge ?
Hum in the back of my mind I’m inquiring myself if this man will get it and also to certainly be a service manager, remember to notify me which the company supervisor’s brother-in-law owns the dealership. So I can understand how an individual so horribly stupid could become a service manager in a Harley Davidson supplier ship.
Guess once the remember arrived out? 3 days in advance of he purchased the bike. So that they marketed is a motorbike having an active recall billed our guarantee to fix it and lower than six months it’s carrying out the exact same thing. The cable that goes from the shifter to inside the transmission also broke so we had that mounted at Good South likewise. And also the back break pedal sticking. Properly now we aren't purchasing this bike any longer as a result of challenges. The main problem is it should have never ever been bought with a recall on it with out the issue currently being fastened ahead of the sale. We Enable the bicycle return and when any person is thinking about purchasing a harley I'd personally beg uou jot to go yo Chattahoochee in columbus ga.
Then they sat about the trike devoid of even starting the tear down or ordering elements for 2 extra months. They didn’t do a single factor until finally the First insurance policy Test arrived And that i paid them my deductible. Throughout the up coming many months they “discovered” two extra factors to call for supplemental payments bringing the overall with the repair to $14352.00. Among the supplemental providers was since the technician decided he experienced to eliminate the first within the engine to obtain it out in the frame (the trike essential a different body).
I under no circumstances imagined this kind of an legendary manufacturer have such a lousy customer service and this type of weak quality Handle and enabling such a troubles to occur .
Harley-Davidson was one of only 2 American motorcycle makers to outlive the great melancholy.
Im quite unsatified with them and I have talked to A number of more Close friend’s which have went to them for provider and are incredibly dissatisfied with them and we are pondering permitting the lawyer basic and the better business enterprise understand about them and the things they are carrying out. I think they were permitting a whole new tech work on mine and I experienced to pay for a significant cost for his Mastering practical experience.
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November 11, 2016 at 7:03 pm My partner obtained a used 2012 Fats bob from Chattahoochee Harley in Columbus Ga. On December twenty sixth 2014. A couple of months after obtaining the bike the front learn cylinder went undesirable. We took the bike into the provider Division at a similar seller. They charged his prolonged warranty for the maintenance. Then a number of months later on the list of headlights went out so we took the bicycle to Great South Harley in Newnan Ga to acquire that mounted and once they ran the vin over the bike they informed us there was an Lively recall on the bicycle. Guess what the recall was? The entrance learn cylinder.
I'm sure the moment I clarify your situation for you and every little thing I have performed in great religion and in the ask for of Harley tech assistance you might agree that my ask for was not and isn't unreasonable and there was no cause of this to succeed in your desk.
Two or three weeks go and I am now instructed that Tifton HD has performed all that they're going to do to fix my bike and for me to return get it.
November 10, 2013 at three:01 pm I'm able to see that from your critiques that I have examine that Harleys track record is vastly happening hill. I am able to say that I am a not impressed with how the dealership that my spouse and I bought two Harley Excess fat Boy Lo 2012. Immediately after walking throughout the dealership for 20 minutes prior to we needed to at last ask for support. Customer care is seriously lacking. The moment they found that we had been thinking about buying new bikes they have been likely out in their way to assist us. We still left the Chandler Harley delighted, until we scheduled our very first oil transform. We termed in Sophisticated and create appointment to obtain both bikes completed. Whenever we took the bikes in at 8am they didn't have our bikes done till 4pm. Below we assumed that by establishing the appointments it might shorten our wait around time. Exactly what is the purpose of setting it up if they aren't gonna go by it. We detect that when a group of bikers came in they ended up cared for right away whilst we had to website attend. We complained but it surely goes unheard plus they go on to executing the identical thing. I've had a difficulty with my clutch And that i knowledgeable them about The problem. They keep on to inform me which the bicycle is ok that their tech didn't obtain anything Incorrect. The issue nonetheless exist and I have asked them to fix the trouble and nevertheless to at the present time nothing at all is performed. Just recently on my way to operate my back tire blew out I identified as Chandler Harley support dept and educated them of what took place and they explained that they would ship their driver around to choose up the bicycle and produce it into the buy a $fifteen.
July 26, 2016 at ten:37 pm Good day my name is Martin apodaca and I I’m really disappointed Along with the Duke town dealership in Albuquerque New Mexico. Again in February I'd an up grade performed over the motor to my harley. I used around 5,000 dollars to get this accomplished. The update consisted of the stage 3 103 cc major bore kit. As soon as this job was accomplished in went to pick up my bicycle and the moment it absolutely was commenced for me I heard motor sound and when I requested the technician about it I had been told this was typical and was advised to break it in sluggish plus the sounds would disappear. Two months later on I used to be headed to my mother and father residence and it seemed as When the noise was louder. I took it back towards the dealership and also the tech that had finished the Focus on the bicycle asked if he could take a look at trip it. I agreed and when he bought back again he handed the bike about and stated it’s ordinary split in sounds through the new parts And that i should give it slightly for a longer time with the sound to quiet down. I didn’t argue And that i took the bicycle with me. I broke it in for approximately two months and still no adjust. Along with the sound came a choking sensation that just about triggered a collision during which I might have been killed. I took the bike again June 2 2016 plus they lastly agreed to have a look at it. I’ve been told they were constructive it was a single certain issue three independent situations. It’s been inside the store now for two months And that i receive a get in touch with indicating it’s one of many cylender heads which experienced nothing to try and do with what they advised me the main handful of periods.
Double teemed me, wouldn’t let my brother are available the Business office. Ultimately I decided never to just take their lies that they would make superior of it Regardless that I took my critiques down. Don’t at any time take testimonials down right until items are fastened. I just took my bike to my mechanic and they are going to go ahead and take forks off and check them. They appear to Imagine it was in some type of incident. Common supervisor Mike Korvorkian at Sheldon’s explained to me if I put up undesirable assessments I am not permitted again there and cannot even redeem my one thousand miles I've. Don’t Enable these guys would you Completely wrong.